Contributor
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2 Messages
How to unlock iphone XS Max reported lost or stolen
I was given an iphone XS Max
I can't unlock this device sim free
Let me ask how to unlock
Contributor
•
2 Messages
I was given an iphone XS Max
I can't unlock this device sim free
Let me ask how to unlock
Accepted Solution
Official Solution
dwill05
ACE - Master
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10.4K Messages
5 years ago
No, as I said only the person or company who reported it lost or stolen can remove it from the blacklist. If others could remove blacklisted phones, there would be no point to having the blacklist in the first place.
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dwill05
ACE - Master
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10.4K Messages
5 years ago
You can’t. If the phone has been reported lost or stolen, it’s been blacklisted and won’t be unlocked by AT&T. Only the person or insurance company who blacklisted the phone can remove it.
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anhanday
Contributor
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2 Messages
5 years ago
You know how to remove it?
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Nicelouciano
New Member
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2 Messages
2 years ago
I was given a reported iPhone x mass please how do I open it
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Nicelouciano
New Member
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2 Messages
2 years ago
I was given a reported I phone x mass lost or stolen how can I unlock it
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sandblaster
ACE - Expert
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64.7K Messages
2 years ago
@Nicelouciano You can’t unlock it and even if you could a blacklisted phone won’t work on any carrier.
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ATTHelp
Community Support
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231.3K Messages
2 years ago
We understand you're wanting to unlock your AT&T-branded device, @Nicelouciano. Let's help shed some light on our policy.
As @sandblaster mentioned, we won't be able to issue an unlock code for a device that has been blacklisted.
Personal device requirements:
View our Unlock Support page for the full list of requirements.
Please let us know if you have any additional questions. Thanks for reaching out to our AT&T Community!
Sydne, AT&T Community Specialist
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