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Posted Sep 14, 2012
9:45:58 AM
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How to Check Your Wireless Order Status
Edited by ATTDelia on Sep 5, 2014 at 1:48:46 PM

After submitting an order online, you will receive a confirmation email that contains your order number. To check your order online, you simply need your order number or wireless number and zip code and click the link here: Check Your Order Status

 

You can also check your order status by dialing 877.782.8870. Just like checking your status online, this option is available 24/7. If you are switching to AT&T and keeping your wireless number, you can also check the status of your number transfer/port request here: Number Transfer Status

 

You will receive another email that includes shipping and tracking information once your order has shipped.

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I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

After submitting an order online, you will receive a confirmation email that contains your order number. To check your order online, you simply need your order number or wireless number and zip code and click the link here: Check Your Order Status

 

You can also check your order status by dialing 877.782.8870. Just like checking your status online, this option is available 24/7. If you are switching to AT&T and keeping your wireless number, you can also check the status of your number transfer/port request here: Number Transfer Status

 

You will receive another email that includes shipping and tracking information once your order has shipped.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages. If you have an account related issue, please send a private message to ATTCustomerCare.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
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How to Check Your Wireless Order Status

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Sep 18, 2012 8:53:48 AM
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Thanks Jamileh!  This is great information for our community.

 

FYI folks, to learn more about other self-help options, please visit the AT&T Support Portal here.



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For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Thanks Jamileh!  This is great information for our community.

 

FYI folks, to learn more about other self-help options, please visit the AT&T Support Portal here.

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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