Helpful Links

How to Check Your Wireless Order Status

Former Community Manager

How to Check Your Wireless Order Status

After submitting an order online, you will receive a confirmation email that contains your order number. To check your order online, you simply need your order number or wireless number and zip code and click the link here: Check Your Order Status

 

You can also check your order status by dialing 877.782.8870. Just like checking your status online, this option is available 24/7. If you are switching to AT&T and keeping your wireless number, you can also check the status of your number transfer/port request here: Number Transfer Status

 

You will receive another email that includes shipping and tracking information once your order has shipped.

--------------

As of May 1st, I am no longer serving as the Community Manager for AT&T. This account will no longer be able to accept private messages.

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.
Tags (2)
29,039 Views
Message 1 of 2
Employee

Re: How to check your wireless order status

Thanks Jamileh!  This is great information for our community.

 

FYI folks, to learn more about other self-help options, please visit the AT&T Support Portal here.



Rethink Possible

For account specific help, please send a private message to ATTCustomerCare

Did a post have a solution that worked for you? Help other people find solutions faster by marking posts that helped you as an "Accepted Solution". Learn about accepted solutions here.

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Tags (2)
Message 2 of 2
Share this topic
Announcements

Find out how to track your iPhone's delivery!

Have questions about International Plans? Get the answers on Wed. 10/25 at Hello World: International Plans, from 1-4pm ET / 10am-1pm PT!

Let us help you upgrade and activate your device!

Additional Support