04-18-2014 12:04 PM
The unlock request was submitted on 4/15/14 and was approved on 4/16/14. I did the restore and all the stuff they say to do. I then put my tmobile sim and it says sim invalid.
I called Apple and they said they have not received the unlock request from AT&T.
I am not an AT&T customer so I had the seller submit the request for me. So I have been having trouble talking to AT&T as some of the reps refuse to talk to non-customers. I finally got one on the phone that said the locked was approved but it may take up to 7 days for it to be processed.
Is that true? How long does it take?
I am basically phone less now because of this....
Solved! Go to Solution.
04-18-2014 12:54 PM
The unlock happens immediately, as soon as you get the message during the restore process 'phone unlocked'. If you haven't gotten that then try it again
04-18-2014 1:00 PM
I did the restore on but did not get the message that said iphone unlocked or something to that effect....
So you are saying after it is approved the phone will be automatically unlocked after the restore?
04-18-2014 1:20 PM - edited 04-18-2014 1:20 PM
Yes, that's right,it's unlocked immediately, as long as itunes says so.
Sometimes it takes a couple of days from the time you get the email for the itunes process to work and give you the respective message. Personally, I'd recommend trying it today, and trying it again Monday if it still doesnt work.
04-18-2014 1:28 PM
01-20-2015 11:30 AM
Please visit Mobile Device Unlock Support Guide for complete details on processing time. Take a look at both the
I hope this helps!
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