Hey there @Bilbo69!
That is a super great question! Voicemail transcription is an awesome new feature and I will be happy to help you get that on your iPhone!
Once you have updated your iPhone 7 Plus to iOS 10, voicemail transcription will be an added feature to your visual voicemail.
Check out this Apple's Visual Voicemail article for for instructions to set it up!
For Visual Voicemail troubleshooting, check out this article!
Let us know if you have any other questions! Have a wonderful day!
Bradilynn, AT&T Community Specialist
The article is no longer available..I updated my phone and lost transcription on voicemail. I’m a nurse and can’t listen to messages so this used to be super helpful. How do I turn it back on?
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