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Posted Sep 24, 2012
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How do I activate my iPhone 5

I purchased my iPhone 5 from the apple website using my AT&T upgrade. The phone will be here on Wednesday and I am needing to know how I activate my phone with AT&T.

I purchased my iPhone 5 from the apple website using my AT&T upgrade. The phone will be here on Wednesday and I am needing to know how I activate my phone with AT&T.

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Sep 24, 2012 2:03:14 PM
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I ordered from Apple as an upgrade and didn't have to call anyone. I just turned on the phone as it comes out of the box and it steps thought the activation. Logged onto my wifi, it asked me to verify my phone number and asked if I wanted to activate over wifi. I said yes, accepted the TOC that popped up on the screen, and in less than a minute, AT&T appeared on the top line of the phone and my old phone showed no service. I didn't plug into iTunes until after the phone was activated. I didn't have to go to any website either.
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How do I activate my iPhone 5

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Sep 24, 2012 1:46:00 PM
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You call AT&T.

You call AT&T.

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Sep 24, 2012 1:49:10 PM
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I was told that if you were an existing AT&T customer that you didn't have to call, but there was some activation form on AT&T website that you can fill out. Just have not been able to find that website. Any ideas??

I was told that if you were an existing AT&T customer that you didn't have to call, but there was some activation form on AT&T website that you can fill out. Just have not been able to find that website. Any ideas??

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Sep 24, 2012 2:03:14 PM
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I ordered from Apple as an upgrade and didn't have to call anyone. I just turned on the phone as it comes out of the box and it steps thought the activation. Logged onto my wifi, it asked me to verify my phone number and asked if I wanted to activate over wifi. I said yes, accepted the TOC that popped up on the screen, and in less than a minute, AT&T appeared on the top line of the phone and my old phone showed no service. I didn't plug into iTunes until after the phone was activated. I didn't have to go to any website either.
I ordered from Apple as an upgrade and didn't have to call anyone. I just turned on the phone as it comes out of the box and it steps thought the activation. Logged onto my wifi, it asked me to verify my phone number and asked if I wanted to activate over wifi. I said yes, accepted the TOC that popped up on the screen, and in less than a minute, AT&T appeared on the top line of the phone and my old phone showed no service. I didn't plug into iTunes until after the phone was activated. I didn't have to go to any website either.

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Sep 24, 2012 2:09:43 PM
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Thank you dwill05 for the help. Sounds pretty easy to me. Can't wait to get it!!

Thank you dwill05 for the help. Sounds pretty easy to me. Can't wait to get it!!

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Jan 9, 2013 6:59:00 AM
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Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...

Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...

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Jan 9, 2013 7:45:38 AM
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csqwherever wrote:

Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...


was under the impression if you got it from Apple or ATT it came withj the sim card


csqwherever wrote:

Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...


was under the impression if you got it from Apple or ATT it came withj the sim card

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Jan 9, 2013 8:14:16 AM
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wingrider01 wrote:

csqwherever wrote:

Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...


was under the impression if you got it from Apple or ATT it came withj the sim card


Those bought with a new 2 year contract definitely do come with a sim (I think unlocked phones don't come with a sim) but since that was not the OP you responded to, no telling where they got their phone.

 


wingrider01 wrote:

csqwherever wrote:

Just wondering if it asks to you insert a SIM card when you try to activate it.

 

Mine said insert a SIM card, but I dont have one available...


was under the impression if you got it from Apple or ATT it came withj the sim card


Those bought with a new 2 year contract definitely do come with a sim (I think unlocked phones don't come with a sim) but since that was not the OP you responded to, no telling where they got their phone.

 

*I am an AT&T employee and the postings on this site are my own and don’t necessarily represent AT&T’s position, strategies or opinions.

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