Contributor
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1 Message
Help setting Cox Email Account on 3GS
Hi,
I have a cox email account and have no idea how to set it up on mu iphone 3GS. If someone could just help me out and tell me exactly what to type in the spaces. I live in VA.
Contributor
•
1 Message
Hi,
I have a cox email account and have no idea how to set it up on mu iphone 3GS. If someone could just help me out and tell me exactly what to type in the spaces. I live in VA.
Accepted Solution
Official Solution
wdland3
Tutor
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2 Messages
13 years ago
Cox has improved their support site. I found the following articles that help w/ setting email up on mobile devices:
Server names: http://ww2.cox.com/residential/hamptonroads/support/internet/article.cox?articleId={a8fb24c0-6440-11df-ccef-000000000000}
iPhone set up: http://ww2.cox.com/residential/hamptonroads/support/internet/article.cox?articleId={133b69d0-845d-11df-6baf-000000000000}
Android set up: http://ww2.cox.com/residential/hamptonroads/support/internet/article.cox?articleId={4ab1b510-4026-11e0-cea4-000000000000}
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Planet-Ed
Master
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7.4K Messages
14 years ago
It looks like these might be the servers:
POP Server: pop.east.cox.net
SMTP Server: smtp.east.cox.net
You can try the easy way first:
Settings > Mail Contacts and Calendars > Add Account > Select "Other" .. Select "Add Mail Account"
Fill in your Name, your cox email address and the password you use. Select Save. It will try connecting to Cox and set it up automatically. If not it will allow you to try inputting the server information yourself.
I don't have much other than that. The Cox webpage seems limited on info. It shows how to for several clients hereso you can go off their settings.
http://support.cox.com/sdccommon/asp/contentredirect.asp?sprt_cid=16d799e1-107f-40e1-b04c-7f95e8bcaf39
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TJay74
Mentor
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45 Messages
14 years ago
Also just a FYI but you will only be able to recieve email from Cox's servers, you will not be able to send email as their servers will not allow it.
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farris2
Teacher
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19 Messages
14 years ago
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Planet-Ed
Master
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7.4K Messages
14 years ago
Comcast is the same way. When you are not connect to your home network with your iPhone you will not be able to send thru the Cox/Comcast/etc server as they block the ability to send mail using their servers unless you are directly connected to them. When out and using your wireless internet your not going thru their network and are using ATTs network.
Once set up go to Settings > Mail, Contacts and Calendars > select the email account > Under Outgoing Mail Server click on SMTP > Under Other Mail Servers > Ensure AT&T SMTP Server is set to ON. This way it can send via the ATT servers if your normal ones are not available.
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farris2
Teacher
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19 Messages
14 years ago
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gringodave
Contributor
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2 Messages
14 years ago
I have had my iPhone since Christmas (finally got one) and the Apple store setup my email servers and they have worked wonderfully since, well until today. For some reason it will no longer let me send emails, I receive them fine. When I try to send I get the message "Cannot Send Mail; The sender address was invalid." Can anyone help? Thanks.
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satchev
Professor
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2.4K Messages
14 years ago
Can you send emails to the destination address via Cox's webmail interface?
Are you certain the issue is with the iPhone and not Cox email in general?
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gringodave
Contributor
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2 Messages
14 years ago
I did check that. I am able to send emails from my home computer and from the cox webmail site without any problems. Its only an issue with my iPhone.
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DocN788RV
Contributor
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1 Message
14 years ago
I started having the same problem about two days ago. I did just finish sinking the iphone with itunes and there was an update installed to the iphone and itune. Immediately after that is when the problem started.
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