The new iPhone 15
ericawbaker's profile

Contributor

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2 Messages

Tuesday, December 23rd, 2014 1:08 PM

Help! Activating iPhone 6 Plus Cellular Network

I picked up my 6 plus yesterday and went through the activation steps. It then told me activation had failed, but another page, and the activation customer service automated phone line, told me activation is in progress. It's been about 13 hours now, and I still have no service. As of two hours ago, the service on my iPhone 4S has been deactivated. I have no service on either phone so I can't call AT&T for help, and our store doesn't open for a few more hours. Any help please?

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

9 years ago

Have you tried power cycling the new iphone? Turn it completely off, then back on. 

Contributor

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2 Messages

9 years ago

That worked. I just attempted to make my first call and I can't hear the person I'm speaking to and they can't hear me

Contributor

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2 Messages

9 years ago

I've activated my new 6+ phone but I don't have any cellular service.  In the upper left corner where I would expect to see ATT as my carrier, I see No Service.  I had turned the phone off for the past couple hours hoping that would work, but nada.

 

I'm certain I'm not the only one with this issue.

Contributor

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2 Messages

9 years ago

Disregard; it finally came on!

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