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Error 1035 message

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Error 1035 message

When trying to change my greeting on my iPhone 6 plus, as soon as I record the new greeting and then play it back to see that it is acceptable, I push "SAVE" and receive the following message, "The operation could not be completed (com.apple.mobile-phone error 1035)".  It then deleted my previous greeting and will not allow me to set up a new one.  How may I remedy this?

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎02-04-2019 1:44 PM

Re: Error 1035 message

Greetings @PearsonCS!

 

Try resolving your experience with basic voicemail with by setting up or re-setting up Visual Voicemail. When visiting the provided link, make sure to sign in to your AT&T account for a more personalized experience.

 

We hope this info helps!

 

Lar, AT&T Community Specialist


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Message 2 of 4
Contributor

Re: Error 1035 message

iPhone 6 - I am having this same issue! I have called several times and I did the troubleshooting turned the phone off the wifi off and she reset my VM and sent me a link and I lost my old VMs and the problem isnt resolved. Now when I press and hold the number "1" I get a message that says "your voicemail has been locked"...OH MY GOODNESS - this is so frustrating!

Message 3 of 4
Contributor

Re: Error 1035 message

 I have also faced the same problem, however, I tried rebooting the phone so as to fix the error, but when started and tried to save found an error Mac Error Code 43   and then rebooted and saved again to solve the error.

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