03-12-2011 5:30 AM - edited 03-12-2011 5:41 AM
iphone 4 32 GB has been in use for only 2 days and during dialed calls the microphone only works about half the time and my reception is scratchy at times. ie-I am able to hear the called party but they cannot hear me. How many others have experienced this and what is the cure?
Solved! Go to Solution.
03-12-2011 6:38 AM
This happened to my friend's iPhone after a few months. She took it to the Apple store and walked out with a replacement in less than an hour.
Make sure you sync it to iTunes before exchanging it.
03-12-2011 6:48 PM
I have heard of people having this problem when they forgot to remove the screen protector that comes from the factory.
Off topic (swapping it out at the apple store is the quick fix for a DOA phone) the shipping film doesn't cover the mic - it's on the bottom edge, not the front/bottom.
Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!
Find out the very latest about the new iPad Pros!
Are you looking to upgrade and activate your device?
Let us help make Ordering, Upgrading and Activating easy!
© 2017 AT&T Intellectual Property.This link will open a new window All rights reserved. AT&T, Globe logo, Mobilizing Your World and DIRECTV are registered trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks are the property of their respective owners.
Congratulations! You earned the Liz badge!