Contributor
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1 Message
Dropped phone
I dropped my Iphone 5C. nothing is broken, but I no longer show anything on the screen. I can call it, but can't answer it. any suggestions on how to get the screen to light up?
Thank you.
Contributor
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1 Message
I dropped my Iphone 5C. nothing is broken, but I no longer show anything on the screen. I can call it, but can't answer it. any suggestions on how to get the screen to light up?
Thank you.
Gary L
ACE - Expert
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16.5K Messages
7 years ago
I'm pretty sure something is broken.
BUT, hold the power button down for 20 seconds (then let go). Then wait a minute and press it again (for 1 second) and see if it powers up. (I'm not hopeful for this, so don't be suprised).
If not, you'll need to take it to Apple to have them check it out. Make an appointment before you go.
IF you back it up to a computer with iTunes, I'd back it up before taking it in.
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