The new iPhone 15
fmtrancoso's profile

Contributor

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3 Messages

Monday, June 29th, 2015 1:24 PM

Didn't receive the e-mail with the link to proceed the unlock request!

hi,

 

I didn't receive the e-mail with the link to proceed the unlock request!

 

requeste ***

 

Thanks

 

Fernando [edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

ACE - Expert

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13.1K Messages

9 years ago

If the unlock was approved, you have to backup and restore your phone with iTunes with your AT&T SIM in the phone and the phone will unlock with the restore.

Contributor

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3 Messages

9 years ago

how can i verify that, if i did not receive confirmation from AT&T

Professor

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1.7K Messages

9 years ago

Resubmit your unlock request through the unlock portal.

 

As a general note, it is no longer necessary to backup and restore your phone with iTunes to process the unlock.  Allow a few hours (to be sure) and then you can confirm the unlock by inserting a non-AT&T SIM.

Contributor

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3 Messages

9 years ago

Hi
I did, and it stays the same

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