Contributor
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1 Message
Did not receive unlock confirmation email
Hello,
i submitted the unlock lock request for my iPhone but never received the email confirmation. I want to resubmit but even after 48 hours I receive this message:” Looks like we're already processing a request for this IMEI.”
please help me with this issue.
Thanks!
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
6 years ago
Hello @Emkvatade.
We can help with your device unlock request.
We'll email your unlock request status within two business days. If you submitted the request over the weekend, you will receive the email by Wednesday.
Please let us know when you do.
Kenneth, AT&T Community Specialist
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Motombo
Contributor
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1 Message
6 years ago
I never received my email confirmation for unlock imai 353920060737212
Email joshuamike720@gmail.com
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kingkong
Contributor
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1 Message
5 years ago
I am under the same situation...'
i have few lines on my account and they are fully paid. i would like to get those phones unlocked.
for one line, AT&T said they did send the email but i never received it.
for other two lines, AT&T says the IMEI number dont match with the phone number.
what should i do? Tried explaining to the customer service and she was stuck on *#06#
Seriously...
I will appreciate the help here...
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sunnygirl
Contributor
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1 Message
5 years ago
my email won't open when I get the email. Know one from att.com. or net seems to know what to do
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JacobP1
Contributor
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1 Message
5 years ago
Hi, I also haven't received an email to confirm my unlock request.
Can I get some help on this please as it's urgent?
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Nyckyclap
New Member
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1 Message
3 years ago
Please help me since October 12 2020 you send me this
Confirm your unlock request within 24 hours
unfortunately I didn’t see it before the 24 hours and since then I try to submit it back you always said my request is processing pleas help me because I try to do that since October 17 2020
This is my info :
(edited)
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Varalakshmi
Former Moderator
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697 Messages
3 years ago
Hello @Nyckyclap,
Please be mindful about sharing your personal details like, Phone number, email id, IMEI number, account number, last name, Credit/Debit card number, order number, Driver licence details, address. This is a public forum and your privacy is very important to us. As per AT&T Community Forum's guidelines http://sm.att.com/b9b8aa02 your personal details will be scrubbed. Have a great day!
Regards,
AT&T Moderator
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