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Cant unlock Iphone


Cant unlock Iphone

Okay im trying to unlock my old Iphone 1.  I tried to unlock it but it says i've tried too many times. While it was the first time i tried to unlock it. I am not an AT&T user or consumer. how am i able to unlock this old phone that still works?


Kind Regards



Message 1 of 5

Re: Cant unlock Iphone

Hello @florsmzs

Thanks for the post.

You must submit a request to unlock your device online. Please visit Unlock Device to learn how to submit your unlock request.

We hope this helps!

Kenneth, AT&T Community Specialist

Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 5
ACE - Sage

Re: Cant unlock Iphone


Dont bother.  It cannot be unlocked.   Apple no longer supports the first iPhone, it’s not in their servers and the IMEI would not be in ATT system.  

Apple devices are unlocked through Apple servers, since they no longer support the first iPhone, you cannot unlock through iTunes.  

Pits a 2G device, which means it also will not work on ATT. 


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Message 3 of 5

Re: Cant unlock Iphone

Thanks, for the info. Odd that an administrator says i need to try again. 

I am a bit stubborn though. I will try contacting apple about this. But i wont get my hopes up.



Message 4 of 5
Accepted by topic author
Accepted by florismzs
‎11-28-2018 6:42 AM

Re: Cant unlock Iphone

Oke so i requested another unlock via AT&T. It got accepted. And i followed their steps: 

Using a Non-AT&T SIM Card:

1. Remove your SIM card and insert the new SIM card.

2. Complete the setup process.

Using an AT&T SIM Card:

1. Back up your iPhone.

2. When you have a backup, erase your iPhone.

3. Restore your iPhone from the backup you just made.

Did not work. 

I also had a phonecall with Apple support. And they said they could not unlock it for me.It had to be done via AT&T They wouldn't give this answer in writing even if i asked it numerous times.


Then i tried some other solutions:

I removed the pin from my current sim. 

  1. Put the sim in your current or workingphone
  2. Go to ‘Settings’.
  3. Go to ‘Phone’.
  4. Click on the button ‘Simpincode’ and choose off. 

Meanwhile i rebooted the old iPhone with the sim in it.

I tried this simultaneously with the phone connected to my Itunes.

And it unlocked! So i don't have the final answer to what unlocked it. But maybe some of the above steps may help you unlock an old I phone 1.


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