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Can't get mail .


Can't get mail .

I can not get mail in my phone because the connection to the server failed

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-19-2018 1:58 PM

Re: Can't get mail .

Hello @van2006

Thank you for the post.


We suggest backing up your iPhone using iTunes, then toggle Airplane Mode on and off. Test your email connection. If the problem continues try deleting your email account then adding it back.  Settings > Passwords and Accounts > Click on the account you want to remove and tap Delete Account

For additional support we encourage you to check out the conversation in Apple Support Communities for tips to resolve the 'connection to the server failed' issue.


We hope this helps!

Kenneth, AT&T Community Specialist

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