Contributor
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1 Message
Can't get mail .
I can not get mail in my phone because the connection to the server failed
Contributor
•
1 Message
I can not get mail in my phone because the connection to the server failed
Accepted Solution
Official Solution
ATTHelp
Community Support
•
231.3K Messages
5 years ago
Hello @van2006
Thank you for the post.
We suggest backing up your iPhone using iTunes, then toggle Airplane Mode on and off. Test your email connection. If the problem continues try deleting your email account then adding it back. Settings > Passwords and Accounts > Click on the account you want to remove and tap Delete Account
For additional support we encourage you to check out the conversation in Apple Support Communities for tips to resolve the 'connection to the server failed' issue.
We hope this helps!
Kenneth, AT&T Community Specialist
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