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Can i exchange my phone for a new color


Can i exchange my phone for a new color

I've had my iPhone 7 since September but i have it in black, can i trade it for a rose gold with the same storage capacity?
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Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎07-01-2017 9:00 AM

Re: Can i exchange my phone for a new color

Hi there @Kamtower,


Welcome to the Community Forums.  I can understand not liking the color of your phone and I miss the days when phones came in more colors.  I would be happy to help you with this.


The only time a phone can be exchanged is during the Buyer’s Remorse Period which is typically 14 days from the date of purchase (some states it is 30).  You can read more about our return policy here.


One option is to get a rose gold case for it.  It doesn’t change the color of the phone but it is a cheaper way to change the color than buying a new phone.  You can check out our selection online.


I hope this information helps, and please have a wonderful weekend!


Jessica, AT&T Community    


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