- edited 10-26-2017 12:26 PM by ATTDmitriyCM
i got my iphone 7 on December 24, 2016.... i've been having problems but i rested my phone to see and i did. it worked but then all of a sudden i can't hear when people call me as in when i pick up its bad connection. i was wondering can't i trade in my iphone for a diffrent one??
Solved by: Go to Solution.
02-12-2017 8:08 AM
If you are having phone problems and your phone is under warranty, take it to an Apple store. They will either repair or replace the phone as long as there is no physical damage. If it is damaged, you will pay for the repairs.
There is only a 14 day, buyer's remorse period where you can return your phone for a different one with a restocking fee.
02-12-2017 10:22 AM
@J_alexiaaa14 And don't wait, I've seen people with problems like this, then the phone gets a crack (or something else) and now it's not a warrenty issue any more.
This is the public AT&T Community Forum (not AT&T support), please do not post personal info. Just because my answer does not solve your issue (or agree with you), it may still be the correct information... Sometimes information I provide may not be specifically for you, it might be clarification for other community members. When provided an answer, please click "Accept solution" which helps other people to find an answer more quickly. The (very) fine print - This footer is at the bottom of all my posts, it's particulars may, or may not, apply to you & your post).
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