Contributor
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2 Messages
Call failed
Iphone 5 is getting call failed message, Can't make of receive calls but can access voicemail. Can also send/receive text messages. and i have internet access. I have two Iphone 5s and am having the same problem with both of them. Have tried the usual suggestions, reset network connections, turn airplane mode on/off, rebooted the phone, etc.
ATTHelp
Community Support
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231.5K Messages
7 years ago
Hello @Detroitdave,
Service issues are never a great thing to experience! This is definitely not something we wish for any of our customers to encounter. We would love to provide you with the best support.
You mentioned this is happening on more than one device. It is great to hear you have attempted to troubleshoot the devices. To ensure your issue has been addressed, can you please send us a Private message @ATTHelp with your full name, account number, and best method of contact. We will be able to take a closer look into your account to see what may be causing this issue and get this taken care of.
I hope to hear from you soon! Until then, I wish you an amazing rest of your day!
Vanessa, AT&T Community Specialist
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