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Bought Apple Watch Series 4 from ATT, can I move it to Sprint?

Bought Apple Watch Series 4 from ATT, can I move it to Sprint?

I was lead to believe by the reps at the ATT store I would be able to buy an Apple Watch on my ATT account but still be able to work paired with my dad’s Sprint iPhone.  I now know that won’t work.  I’ve been getting different answers every time I call so wanted to ask here.  If I’ve paid off the watch, can I port it over to Sprint?  The watch is now currently paired with my dad’s Sprint iPhone but the cellular features do not work.  

 

Ive been told I can have it unlocked after I paid it off but the ATT unlock portal does. It recognize the watch’s IMEI.  I’ve also been told the watch was made specifically for ATT so it will not work on any other carrier.

 

Before I return the watch, I want to make sure I’m not able to resolve this on my own.

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Message 1 of 4
Administrator

Re: Bought Apple Watch Series 4 from ATT, can I move it to Sprint?

Hello there @tealshirt126!

 

The Apple Watch Series 4 and iPhone service provider must be the same. Find out more about the Apple Watch and cellular carriers.

 

We hope this info helps!

 

Lar, AT&T Community Specialist


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Accepted by tealshirt126
‎10-14-2018 6:02 PM

Re: Bought Apple Watch Series 4 from ATT, can I move it to Sprint?

Finally was connected to a knowledgeable rep.  Apple watches are not locked to a carrier so I was able to pair the watch to a Sprint phone even though I bought the watch at an ATT store.

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Message 3 of 4
Contributor

Re: Bought Apple Watch Series 4 from ATT, can I move it to Sprint?

Ok so I have Sprint and my mom was planning to buy me an Apple Watch 4 but add it to her plan, so are you saying there is no way to add have it work with my sprint phone (without paying off the watch and porting it to Sprint first)

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