09-02-2012 8:08 PM
The screen on my iPhone 4 has gone blank. The phone still works (I called someone....not sure who). But there is nothing on the screen.
Any ideas?? I'm patiently waiting for the 5, but I need something!
Solved by: Go to Solution.
09-02-2012 8:29 PM
Couple of things to try:
1. reboot your iphone- Hold the on/off key and the home key for 15 seconds to be sure it starts to reboot. You may see an apple logo and if you do, you can let go of the buttons and see if that helps.
2. Connect your iPhone to itunes and make sure you have a backup of your data then perform a restore then reload your data.
3 If that does not work, make an appointment at your local Apple store and have them check out your iPhone - www.apple.com/retail
09-03-2012 3:27 PM
I'll give it (re-boot) another try, but it wasn't working the other night.
I would lean toward a restore and/or a hardware issue if the re-boot did not work.
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