Blank Screen

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Teacher

Blank Screen

 

The screen on my iPhone 4 has gone blank.  The phone still works (I called someone....not sure who).  But there is nothing on the screen.

 

Any ideas??  I'm patiently waiting for the 5, but I need something!

 

thanks,

love,

l

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Solution
Accepted by Eileen89 (Master)
‎09-30-2015 1:39 AM

Re: Blank Screen

Couple of things to try:

 

1. reboot your iphone- Hold the on/off key and the home key for 15 seconds to be sure it starts to reboot.  You may see an apple logo and if you do, you can let go of the buttons and see if that helps.

2. Connect your iPhone to itunes and make sure you have a backup of your data then perform a restore then reload your data.

3 If that does not work, make an appointment at your local Apple store and have them check out your iPhone - www.apple.com/retail

 

Good Luck!

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 2 of 4 (1,937 Views)
Teacher

Re: Blank Screen

 

I'll give it (re-boot) another try, but it wasn't working the other night.

 

Thanks!

l

Message 3 of 4 (1,934 Views)
Master

Re: Blank Screen


LisaCJ wrote:

 

I'll give it (re-boot) another try, but it wasn't working the other night.

 

Thanks!

l


I would lean toward a restore and/or a hardware issue if the re-boot did not work.

_____________________

For service or support questions including existing order status, call:
Customer Support: 1-800-331-0500

Information on iPhone unlocking can be found here by copying this link into your browser:
https://www.att.com/deviceunlock/client/en_US/
Message 4 of 4 (1,854 Views)
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