Explore & discover

Helpful Links

Blacklisted iPhone

Highlighted
Contributor

Blacklisted iPhone

I recently just bought an iPhone from someone who said that the phone was unlocked. I took it in to put service on it and found out that apparently it is blacklisted with at&t. The man at the register said that I could take the phone into at&t, would it cost to get the phone removed from the blacklist? I need to put service on it asap and this whole process has been delayed for some time.

974 Views
Message 1 of 2
ACE - Professor
Solution
Accepted by ACE - Sage (ACE - Sage)
Accepted by lizdance40
‎05-24-2019 1:27 PM

Re: Blacklisted iPhone

You were scammed. AT&T will not unlock the phone or remove the phone from the lost/stolen list without the authorization of the previous owner. If you can't get your money back, the phone is useless.

Award for Community Excellence 2019 Achiever*
*The views and opinions expressed on this forum are purely my own. Any product claim, statistic, quote, or other representation about a product or service should be verified with the manufacturer, provider, or party.
Tags (3)
Message 2 of 2
Share this topic
Share this topic
Announcements

Do you need to fix, replace or track a device? We Can Help With That!

Additional Support