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Re: Battery drain


Battery drain

Apple iPhone 7

IOS 12.1

what is draining my battery?  I.e.  charged before I went to bed, and when I woke this morning it had already drained down to 30% ....No use during that time

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Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎12-28-2018 9:02 AM

Re: Battery drain

Hi, @rowback99,


It might be that it's time to replace the battery on your iPhone. How long have you been using the device on this battery? First, though, you'll want to sign into your myAT&T account and use the AT&T Troubleshoot & Resolve Tool to see if there might be another cause and another fix. Just follow the steps provided to find the solution. Let us know if this helps.


James, AT&T Community Specialist

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