How to unlock an Iphone

How can I get my iPhone unlocked?

How long does this process take?

What are the requirements?

These and other related questions will be answered in this thread. If you have any additional questions, please feel free to post them here and the Community will be happy to help!

Thank you,

Dmitriy

Rethink Possible

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Responses

Hi , i have issues when am trying to unlock my phone its full price paid off bought it from Best Buy it was 4000 US reseller Flex Policy by accident its activated by At&t sim card so policy changed to At&T locked policy I submitted imei on unlock form but At&T denied my request any help please

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Kenpangon

Contributor

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3 Messages

5 years ago

Help me please.

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niknik5069

Contributor

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3 Messages

5 years ago

Подскажите пожайлуста , в какое время, удобнее чтобы я с Вами связался. Извините , разница во времени . Поэтому неудобно.

***Translation - ***

Please tell me what time it is more convenient for me to contact you. Sorry, time difference. Therefore uncomfortable.

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degnanf

Contributor

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3 Messages

5 years ago

need help to unlock this phone or cancel process as ben 20 days

Check your unlock status

Current status - In Progress

We're reviewing your unlock request now. Please allow two business days for processing.

We'll email you soon with a decision on your request.

IMEI Number

[edited for privacy-please do not post personal or unique information such as but not limited to full names, employee ID numbers, email addresses, phone numbers, account numbers, etc.]

Request Date/Time

09-12-2019 14:29:49 PM

Request number

NUL222767757747

Current Status

In Progress

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Ndm11484

Contributor

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2 Messages

5 years ago

I am a former ATT customer with a fully eligible phone to unlock. After clearing the cache and attempting on multiple browsers and IP addresses I am getting stonewalled with the same network error message. Please help

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edcuccia

Scholar

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267 Messages

5 years ago

What message?

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Ndm11484

Contributor

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2 Messages

5 years ago

Oops. The network is unavailable at this time. Please try your request again later.

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charles666

Contributor

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3 Messages

5 years ago

Dear team,

I recently submit a request for unlock my iphone se,and i have already received email with approved,but when i insert new sim card and it always shows invalid sim,pls help me to solve it.

B&R.

charles

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ATTHelp

Community Support

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231.3K Messages

5 years ago

Hi @shedeed,

Thank you for reaching out to us today. We'll be delighted to assist you.

You can check the unlock eligibility requirements here. If you feel that your device meets these criteria, due to the nature of your request/concern, our online Chat experts are best equipped to help. Just click this link and simply scroll down for the "Chat Live" button to connect with them: https://soc.att.com/2OhYw58

Darais, AT&T Community Specialist

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ATTHelp

Community Support

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231.3K Messages

5 years ago

Hello, @Kenpangon,

Thank you for reaching out to us. After several unlock requests are put through, a device is blocked from being able to be unlocked for thirty days. At that time, place another unlock request.

Until then, look over things to know about unlocking a device through AT&T. The site includes requirements to unlock your device. was it on an AT&T postpaid account for sixty days with no past due or unpaid balance or on an AT&T prepaid account for six months? If it meets that and the other requirements, the request should be approved.

Have a great week.

James, AT&T Community Specialist

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AT&T Community Forums

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