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About my iPhone Xs Max


About my iPhone Xs Max

I recently ordered two iPhones from you guys an I'm having trouble with my Xs Max its very odd to me that the cell phone will not cut on at all. I am very frustrated about the whole ordeal so what should I do?? 

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ACE - Sage
Accepted by Community Manager (Community Manager)
Accepted by ATTDmitriyCM
‎03-05-2019 1:29 PM

Re: About my iPhone Xs Max

At&T did not make the iPhone, it’s an Apple product.   Apple requires all warranty exchanges directly through them. 

Call Apple and make an appointment or set up exchange by mail. 

  Btw, the community is customer populated, not AT&T.  



(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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