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ATT believes my device is stolen. It wasn't. How do I get anyone to help me??

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ATT believes my device is stolen. It wasn't. How do I get anyone to help me??

Apple iPhoneX

Purchased May 29, 2018 from Apple.

AT&T store initiated service.

Days later, the device was reported stolen - but not by me.  Apple did not report it stolen.  No one thinks it is stolen except ATT and no one at ATT can help.

 

HELP!!!!!

 

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ACE - Sage

Re: ATT believes my device is stolen. It wasn't. How do I get anyone to help me??

Get a reprint of your receipt and then contact ATT. 

 

(The following is included after all posts to save typing) I don’t work for AT&T. My replies are based on experience and reading content available on the website. Our answers are honest, but not always appreciated. If you posted personal information, please edit and remove.
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