- edited 11-29-2018 11:05 AM
I purchased an iPhone XS Max with dual sim (eSIM and nano SIM) capability. The phone is unlocked and I currently have a AT&T nano SIM Card installed and operational. Both Verizon and AT&T tell me that programming for the eSIM is not currently available from each respective carrier. This inquiry is post deployment of IOS 12.1 which added the dual SIM compatible software. Does anyone know whether AT&T or Verizon have scheduled a date for use of the eSIM? I'd like to add Verizon service to my iPhone XS Max, but first I need to either Verizon or AT&T to offer eSIM activation for their respective service.
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11-29-2018 11:03 AM
By the end of the year was the last I heard. Apple has to issue a patch to fix some of the issues the carriers are gripping about.
11-29-2018 11:13 AM
ACE - Expert. Thank you. Your response contains more information than I have been able to obtain directly from both AT&T and Verizon.
12-02-2018 1:29 PM
I have the same question. I called ATT last Friday and they told me they have not received any update from Apple. Now that we have eSIM support in iOS 12.1 I’m not sure what else we need to wait until we can setup eSIM with ATT.
I too want to use ATT eSIM and the nano SIM from Verizon. This way I can switch my ATT eSIM with the eSIM from the country I visit and leave my Verizon nano SIM as the permanent primary number.
My understanding is we can setup multiple eSIMs but only one can be active at a time.
12-02-2018 1:53 PM
What is needed is:
1) For AT&T to officially announce they support eSIMs for the latest iPhones.
2) Provide instructions on how to use and/or swap to eSIMs, and their policy on how it works with locked phones and one of the SIMs being from another carrier
and, most importantly,
3) Training their all CS and store personnel on how to set up, activate, and use eSIMs
I don’t think AT&T has really done any of this, especially the last one. There have been sporadic reports of some people getting them done at certain stores, but it seems to be hit and miss with finding a tech savvy store rep, and the official word does not seem to have gotten out.
12-02-2018 2:05 PM
Apple still has yet to release 12.1.1. I have it as a dev account. Esim works but voicemail and a Verizon account in the Sim slot is only 2g on 12.1 as of 12.1.1 all that was fixed.
12-02-2018 2:21 PM