I have had my iPhone 4S for over 2 years and am still an AT&T customers, so I tried to get an unlock code for my iPhone. The automated response that I received was "this account has reached the maximum number of unlock requests allowed during a given period." There are 2 iPhones on my account and I have never had them unlocked, so what is this about????
I am so sorry you are experiencing this issue. I have reached out to my contacts and have provided them your email and mobile number you included when you registered for the Community. I will keep you updated with any details I get.
Please also feel free to PM me directly if you have any other questions or if there is a better contact method to reach you once they have completed their research.
I've been trying to get my device unlocked for the first time ever, and each time you guys come back and say it has been requested more than 5 times now. If that's the case, document and show me those past requests.
Pathetic !! I know my way around and will spread the word. Know now to retain customers !! This is definitely not the way.