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Phone on airplane mode and calls still coming in

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Phone on airplane mode and calls still coming in

I am out of country and iPhone is set in airplane mode and has been for 3 days but I keep getting incoming phone calls and can call out when connected to WiFi. Is this supposed to happen or am I being charged for International plan. 

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Administrator

Re: Phone on airplane mode and calls still coming in

Hello @Jgg630,

 

Thank you for your recent posting. We appreciate your participation within the Business Community. I'm sorry to read about the issues with your device. I'll be more than happy to take a look at this for you so we can get things back on track. Please send me a private message by clicking here (https://soc.att.com/2KJ3YtL) and be sure to include the following details so I can help:

 

Business Name:

Account Details:

Contact Name:

Contact Number:

Email Address:

 

 

 

Thank you,

Lisa

Social Media Manager

*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 3
Teacher

Re: Phone on airplane mode and calls still coming in

Thanks for sharing, guys

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