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JD11's profile

Contributor

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1 Message

Friday, January 29th, 2016 6:06 PM

Help with unlock process on iPhone 6

Do you have to be in the US to complete the unlock process once you receive the approved unlock request email for a US bought AT&T iPhone 6. I’m overseas at the moment and the local SIM still does not work even though I received the email stating that the request is complete and the phone is now unlock, just need to complete the final steps of the process. Basically take out the AT&T SIM and put in the local SIM and re-start the phone it states, but it keeps saying the SIM is not valid and I’m starting to think it wants the AT&T network to complete the process..?

Former Employee

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288 Messages

8 years ago

Hi JD,

I can certainly assist you and will be happy to help. I am sending you a private message with additional information that will assist you.

 

 

Thank you,

Muriel

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