We have a business account with AT&T, however it seems that our device orders are not getting inputted to our DEP. We have been going around and around with sales reps, without resolution. How do we get this taken care of, and more imnportantly get the new device we received, into DEP for immediate deployment? We cannot manage it in our MDM without it being in DEP.
Thank you for your recent posting. We appreciate your participation within the Business Community. We will be happy to help. In order for me to research your issue, I will need to verify some information. Please send me a private message: https://soc.att.com/2VrU17S
And include the following details: Your full Name:
Business Name on Account:
Number on your account: Preferred Contact #: Email address:
DEP number: Account Rep information:
Laura G. Social Media Manager
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