Activating a series 3 apple watch on a business account.
I went through some trouble doing this back in November, of course I didn't have the watch with me it was across the country. But for Christmas I needed to add 5 apple watches to our business account. It took some time but i figured it out and wanted to share the steps.
Go to Premier. login, click Shop>Bring a device to AT&T>Get a new Phone Number. From this point you will need the IMEI and EID of the watch. select the plan (Pooled data for wearables on 4g LTE $10/month) enter CC information for some weird reason, there is no charge except to monthly bill. After you do this cycle the power on the watch, and then go to the watch app on the phone, select cellular and follow the steps.
Re: Activating a series 3 apple watch on a business account.
after spending almost 2 hours on the phone with level one support I was passed up to level 2 and we realized the problem is that a AT&T Premier account holder needs to setup the watch and the IMEI on the premier site before you run the setup on the phone. if done in this order the setup application on the iPhone will go through the carrier registration and set up correctly. if the watch is setup on the phone first you will get an error message telling you to contact your carrier and stop the pairing process. if you skip that step the watch will continue to pair with the phone but you will not be able to successfully set up the carrier. A watch reset will need to be done and you can then pair after At&T has the SIM registered.
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