Contributor
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2 Messages
unlocking Acer Iconia TAB A501
Hello ladies and gentlemen, I need your advice!
My Acer Iconia TAB A501 locked for work in network AT&T but
I live in Russia and the AT&T company does not provide communication services
Please advise how I can get the unlock code for my tablet PC
P.S.maybe someone knows the email a technical support to send request,I will be very grateful!
Unfortunately, I have bad English conversation
I will be glad to get advice
thanks
with respect
(removed for confidentiality)
Accepted Solution
Official Solution
ATTDelia
Employee
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581 Messages
11 years ago
Hello makshapar! Thanks for registering with the forums and for your post!
Please send your device IMEI and AT&T phone number (if available) to worldconnect@amcustomercare.att-mail.com for assistance with this issue!
Please reach out to me via private message (see blue envelope, top right of the screen - my username ATTDelia) if you have any additional questions!
Regards,
~Delia
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makshapar
Contributor
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2 Messages
11 years ago
Thank you very murch ATTDelia for reply immediately! I try and let you know
Best regards
Maks
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nardy63
Contributor
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1 Message
11 years ago
Hello Delia
it has been a while since I bought my ACER in Houston that I was looking for a solution to my problem, which is exaclty the same of MakShapar.
I live in Italy and I cannot unlock the AT&T SIM to use mine local SIM.
I've friends in houston who went personally to AT&T shop/center and been told that No Lock code was available for this tablet!!
Now it is almost 9 months passed since I bought this and I'm wondering if I can kindly get one!
Thanks a lot for any help!!
PLEASE!!
Roberto
PS: I never got an AT&T number with the device
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sradoi
Contributor
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1 Message
11 years ago
hello
is not normal to revive a topic that is pretty old but I really need some help with the same problem.
I;m from Europe and I have bought 2 A501 - one for me and another one as a gift. Now I would like to use the 3/4G feature and I can;t due to the sim lock issue.
Would be possible to receive the unlock codes for my tablets?
do I need to send a mail to the address specified in ATTDelia;s post or I should send her a PM with my IMEI;s?
Thank you in advance
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ATTDelia
Employee
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581 Messages
11 years ago
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luiz_torres
Contributor
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1 Message
11 years ago
Hello Delia,
My Acer Iconia TAB A501 locked for work in network AT&T but I live in Brazil
and the AT&T company does not provide communication services in here.
Please advise how I can get the unlock code for my tablet.
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redpoint73
Professor
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3K Messages
11 years ago
Just see the post directly above yours. Email the IMEI information to the address posted, and apparently AT&T can help you.
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antonio_97
Contributor
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1 Message
11 years ago
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celladvisor
Contributor
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1 Message
11 years ago
EXCLUSIVE DEVICE
AT&T revised the device unlock policy earlier this year. AT&T Mobility now provides available unlock codes upon request, provided that: the device DOES NOT have a long-term exclusive sales arrangement, or that any previously existing period of exclusivity associated with the device has expired.
Unfortunately there is no agreed expiration date of the exclusivity agreement covering the Acer A501-10S16u Acer Iconia Tab A501. These devices are not being unlocked.
More information and options are available on the Answer Center website;
http://www.att.com/esupport/article.jsp?sid=KB68427&cv=820#fbid=JLLQh_Dla1a
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henriqueadm
Contributor
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2 Messages
11 years ago
Hello,
My name is Carlos and I am a resident of Brazil Iconia A501 Tablet have a registered ATT, the loyalty contract has expired and I want to unlock it. I wonder if it is possible to help me [edited for privacy – please do not post personal information] have no phone number or ATT SimCard.
Already I am very grateful
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