the operating softwere on phone

my cell carrier change the operating software on my phone after several times of complaining that I did not like it they told me it was the samsung who did it I would have to get a hold of them to fix it three and a half hours later Samsung told me no it was my cell provider who did that another hour on phone the carrier admitted it was them but to fix it i have to take a day off and drive 150 miles to fix what had been done to my phone so to sum it up i was lied to ,wasted a day because of a lie,and now i have to loose a day of work risk my life driving to another city and pay the gas at$ 350 a gallon my car is old gets 8 miles to a gallon to fix the problem that i am not responsible for i should get a job working for them because then its not my fault im not responcible and larry did it oh all that money u spent for insurence
good luck you will need it