why are my text messages and responses out of order

Hello @marc13!

I am sorry to hear you have been having issues with your text messages being out of order. We're here to help.

A lot of times when this happens, it is usually because of an error with the phone’s internal time. Don’t worry though; this is a very easy fix! Depending on your phone, these steps may vary:

1. Go to Settings.
2. Select Date and time.
3. Select Automatic date and time switch, to enable feature.
4. Adjust settings as needed.

For exact steps on how to change your phone’s internal clock, I would recommend visiting out Device Support page. Once you arrive on the page, please be sure to select your phone’s make and model. Then please click on Tutorials > Settings > Date & Time.

If these steps did not resolve the issue, and you are using Android, you can also try to:

Restart your App

• Tap the Application manager.
• Find your messaging app and select it.
• Tap Force Restart.
• Then tap Force Restart again to confirm.

Or, clear your App Cache:

• Tap the Apps icon and select Settings.
• Select APPLICATIONS.
• Tap Application manager.
• Find your Messaging app.
• Tap Clear cache button and tap OK to confirm.

I hope you find this information beneficial. Please let me know if you have any other questions. Have a fantastic rest of your day!

Austin, AT&T Community Specialist