Contributor
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1 Message
screen is frozen
I tried to open an app and the app did not open instead is just froze the screen. I tried to restart the device but i cannot do that since the touch screen is frozen it won't let me select the option to restart. how can i restart the device?
jii
Professor
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1.5K Messages
7 years ago
Hold the power button down until the device reboots. If you continue to have problems, try clearing that particular app's data/cache and rebooting again.
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