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mobile hotspot not working

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mobile hotspot not working

it starts to turn on then says' temporary network problem, try again later'...wht is goin on this has been happening a lot lately...get it together dudes

 

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Message 1 of 7
Administrator

Re: mobile hotspot not working

Hello @Captaincosmo!

 

Let's look into that for you. Try resolving your experience by restarting your mobile Hot Spot device or moving it to another area in your house to improve signal strength.

 

Let us know how this worked for you.

 

Lar, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 7
Contributor

Re: mobile hotspot not working

It doesn't seem to be signal strength or frame timing….seems to be in the newer cell phone protocols that let everbody use everbodies towers

Message 3 of 7
Administrator

Re: mobile hotspot not working

Hello @Captaincosmo,

 

Thank you for informing us. We'll need some more details in order for us to better assist you. Are you referring to a personal mobile hotspot that can be turned on in the settings of a cell phone, or a dedicated mobile hotspot device? What kind of cell phone or dedicated mobile hotspot device are you using? Also, are you having any issues with your mobile hotspot's internet connection, or is the issue only that it is showing this error message? Please let us know. We look forward to hearing back from you.

 

Sean, AT&T Community Specialist


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Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 4 of 7
Contributor

Re: mobile hotspot not working

Zte maven 3, att branded, prepaid actt acct with 8 gig data..cell phone,always works, only internet connection I have is the mobile hot spot function on the zte…so if I got the error message I got no internet….this problem comes and goes…it's probably frame timing

Message 5 of 7
Administrator
Solution
Accepted by Administrator (Administrator)
Accepted by ATTKevin
‎06-14-2019 11:23 AM

Re: mobile hotspot not working

Thank you for the reply, @Captaincosmo!

 

In order that we may provide adequate support, try resolving your experience by resetting your network settings:

 

  • With the phone on navigate to Main Menu and Settings.
  • Select Backup & Reset and Network settings reset.
  • Select Reset Settings and Reset Settings.

We hope this info helps.

 

Lar, AT&T Community Specialist


Need help?
Ask a question to get help from the AT&T Community or support from AT&T specialists. If this reply helped you please use Accept solution to mark it as an Accepted Solution.
*I am an AT&T employee, and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
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Message 6 of 7
Contributor

Re: mobile hotspot not working

My mobile hotspot will not show up in wifi lists on any device even after resetting network settings, cannot figure out why. Please assist

Message 7 of 7
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