Contributor
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1 Message
mms will not send messages with attachments using galaxy s7 edge
AT&T carrier on samsung galaxy s7 edge phone. I can receive messages with attachments but cannot send. I had to buy new phone & when purchased on eBay I did not realize it was ATT with Verizon. I inserted AT&T SIM card and had everything working fine up until a week ago. Not sure what changed.
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
6 years ago
Good morning @Timein81,
I know how important MMS messaging is. We certainly want you to be able to add attachments. I’ll be happy to share with you some resources for fixing this.
First thing I recommend checking is your APN settings. This will ensure the correct data pathways are in place.
Additionally, if you continue having issues I recommend checking out our Troubleshoot & Resolve Tool. By logging into your myAT&T account, you will receive a personalized diagnostic experience specific to your device's settings, provisioning, and the status of nearby towers.
I hope this is helpful. Have a beautiful day!
Darryl, AT&T Community Specialist
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