Contributor
•
1 Message
lg v10 not working
my LG v10 is not turning on its stuck in Life is good
Contributor
•
1 Message
my LG v10 is not turning on its stuck in Life is good
ATTHelp
Community Support
•
231.3K Messages
7 years ago
Hello and good evening @lgv10notworking!
It sounds like your device is actually powering on, it’s just getting stuck at the “Life is Good” screen. We definitely want to get you past this. I will be happy to offer you my assistance.
Please access the AT&T Troubleshoot and Resolve Tool. To ensure the richest and most robust troubleshooting experience we ask you to sign in with your myAT&T user ID and password.
Once you are logged in, please scroll down to Device/software issues > select Screen > Screen lit but frozen > Next > Completely Frozen > Next and follow the instructions. This tool will look at device, memory, and software issues which can cause this problem.
Thank you for being part of the Community Forums and have a fantastic weekend.
Anthony, AT&T Community Specialist
0
0