The Samsung Galaxy S24
jammster's profile

Contributor

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1 Message

Saturday, February 17th, 2018 3:41 PM

I need help turning on my hotspot. It says I need to call 611.

I have the 65 dollar a month plan and it won't let me turn on my hotspot says I need to call 611 or activate it at art.com/my wireless and every time I do either I can't get through or the site don't have the help I need or to difficult for me to understand

Accepted Solution

Official Solution

ACE - Expert

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64.7K Messages

6 years ago

Sorry, the $65 plan does not support hotspot, you will never be able to turn it on with that plan. If you need hotspot, you need to switch to the $45 plan.

Contributor

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2 Messages

6 years ago

I need help to send a receipt to show that my friend  bought the phone from Walmart or at will disconnect  his phone

New Member

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25.7K Messages

6 years ago

@Spark18 why not start a thread instead of posting in an unrelated one? Anyway only the place of purchase has the receipt 

Contributor

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1 Message

6 years ago

you kindly sent  an email re: how to log in when i can't get or re-make my password  BUT I CANT GET INTO MY EMAIL TO READ IT!  because i don't have a password that works.   Would you like to call me at [edited for privacy – please do not post personal information] or reply some way i can get it?

New Member

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25.7K Messages

6 years ago

@123456Stkatha1 I'm just a customer, why do you want me to call you? 

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