galaxy s4 active warranty replacement needs to step their game up

Hello, bnuckols1!

 

Thanks for posting. I'm sorry to hear about your recent experiences with your refurbished device. We would be happy to investigate further, so please click here to send us a  private message.

 

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-Mariana

Mariana why can't the issue simply get resolved I had a customer service supervisors assist me once he explained after so many tries att doesnt mind swapping device to another of equal value att doesnt want to stand good as he didnt note it to account. Samsung is the worst as my original device over heated and wouldn't turn on frying circuits. Since ive had nothing but problems. Original phone was great until it overheated but other than that Samsung is my last and cause me to consider leaving att permanently because ive put out x amount of money for service and im not receiving it.

Hello, again!

 

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-Mariana