05-13-2014 1:45 PM
05-13-2014 1:54 PM
Thanks for posting. I'm sorry to hear about your recent experiences with your refurbished device. We would be happy to investigate further, so please click here to send us a private message.
In your message, please provide your name, phone number, email address, and the best time to reach you. You can expect a reply within two business days, so keep an eye on the little blue envelope icon in the top right corner of your screen.
In the meantime, feel free to message me with any other questions or concerns.
05-13-2014 2:05 PM
05-13-2014 2:12 PM
In order to resolve this issue, we're going to need your account information. Since this is a public forum, we ask that you send the requested information via Private Message using the link above; this way, your information is protected.
Let me know if you have any other questions or concerns!
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