Contributor
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2 Messages
flashlight turns on, cant shut off
my LG Pheonix 4 phone goes ito flashlight mode while in my pocket & battery gets depleted.I dont have a flashlight app and dont know why it goes on & have no way to turn it off. Also while it is on I cant keep screen from blacking out rendering phone useless. please help
Accepted Solution
Official Solution
ATTHelp
Community Support
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231.5K Messages
5 years ago
Good morning @poocasi,
Allow us to lend a helping hand. Follow the instructions below,
When your screen blacks out how long does it stay dark? Does tapping the screen make your device light up again? Thank you.
Makaela, AT&T Community Specialist.
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poocasi
Contributor
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2 Messages
5 years ago
Screen.comes back if I tap it then almost instantly goes black. When using
voice phone,goes black when phoning stays on.for second if I tap
screen.Makes it hard when business you phone has menus you must put in
numbers to navigate.
Thanks for all you help
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ATTHelp
Community Support
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231.5K Messages
5 years ago
Greeting @poocasi!
Were happy to hear that your device is working properly after trying out our troubleshooting steps.
If you have any questions, or require assistance in the future, don't hesitate to reach out to the community for help.
Take care and have a great weekend!
Dwight, AT&T Community Specialist
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ShaoCan
New Member
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5 Messages
3 years ago
If not, try resetting the phone. For example, I never use a flashlight on my phone because I always have a LED light with me https://www.thegrommet.com/products/vont-collapsible-led-lantern-set-of-2. And because the LED does not heat up since it runs on low voltage, which provides a high degree of fire safety. Because of this property, LEDs are increasingly used in recessed floor luminaires because the risk of getting burned stepping on it barefoot, reduced to zero. LEDs are resistant to mechanical damage due to the absence of fragile elements such as glass bulbs or filaments.
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