05-05-2014 8:00 PM
I will bullet this to make it as easy as possible
*4G(and only 4G) stopped working yesterday
*software update and/or APN settings fixed that
*top bar shows full service bars and 4G
*internet works from 4g wireless and texting works as well
*upon making a call 4G vanishes as does the internet that comes with it, the bars turn into the no service symbol.
*10-15 secs later call drops message saying out of service area comes up
*I am not out of service area.
* sim is not damaged or corroded is in fact quite recentenly installed.
* sim position checked
* not sure this matters but if I set phone to gsm only or anything that doesnt specify LTE instead of full service bars I get the no service symbol.
Thank you everyone!
05-06-2014 5:41 AM
Welcome to the forum. What phone do you have? Does this happen in every area or just at one specific location? Have you called 611 and tried to have AT&T troubleshoot?
05-06-2014 9:52 AM
05-06-2014 6:10 PM
You changed sims "quite recently" - any chance it's a bad sim?
05-06-2014 6:20 PM