For the mom who gives us everything - Mother's Day gifts that connects us.
The Samsung Galaxy S24
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Teacher

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15 Messages

Friday, October 2nd, 2015 5:50 PM

Z998 android stuck on version 4.1.2

A 'check for updates' under 'AT&T Software Update' on a Z998 Gophone always returns with the message 'current software is up to date'!!! 'About Phone' lists the following legal information: Model: Z998 Android Version 4.1.2 Baseband version P893A21B01 Kernel version 3.4.0-svn11840 zte-kernel@Zdroid-SMT Build number Z998V1.0.0B12 I purchased this Z998 phone (branded as AT&T) at Amazon in April 2014, It has 2GB internal storage only. My question: since my software is very much outdated, why can't it be updated, say from Android Jelly Bean 4.1 to Kit Kat or to Lollipop? Thank you for your help!!!

Accepted Solution

Official Solution

ACE - Expert

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23.9K Messages

9 years ago

prepaid phones almost never get updates.  Also its off brand which means the company that made the phone never had plans to update it.  

Teacher

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15 Messages

9 years ago

Lesson learned! Thank you!!!

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