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Yahoo email on android SLOW

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Yahoo email on android SLOW

Last 4 or 5 months email service on yahoo is extremely slow on my LG3.  To read emails I have to click "load the full message ) twice and then get out of the app go back in the email app to click on the email.  I have to do this on each and every email.  I do not have this problem using gmail or outlook.  Our other phoen turbo is experincinf similar problems

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Re: Yahoo email on android SLOW

 

Hello @notafan2!

 

Emails are so important in today’s age; I completely understand your concern with a slow loading email. Let’s work together to find a solution!

 

Since the other emails are loading fine, I would recommend removing the email from the app and re-adding it. There may be some issues within the email which may be causing this problem.

 

If re-adding the email does not solve the issue, the next step would be clearing the cache for the app. You’ll want to head to Settings> Applications > Application Manager > All; scroll down to email and tap clear cache. Once you clear the cache, you’ll need to restart the phone.

 

Please keep us updated, thanks for reaching out!

 

Michelle, AT&T Community Specialist

 


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