Contributor
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2 Messages
Yahoo email on android SLOW
Last 4 or 5 months email service on yahoo is extremely slow on my LG3. To read emails I have to click "load the full message ) twice and then get out of the app go back in the email app to click on the email. I have to do this on each and every email. I do not have this problem using gmail or outlook. Our other phoen turbo is experincinf similar problems
ATTHelp
Community Support
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231.3K Messages
7 years ago
Hello @notafan2!
Emails are so important in today’s age; I completely understand your concern with a slow loading email. Let’s work together to find a solution!
Since the other emails are loading fine, I would recommend removing the email from the app and re-adding it. There may be some issues within the email which may be causing this problem.
If re-adding the email does not solve the issue, the next step would be clearing the cache for the app. You’ll want to head to Settings> Applications > Application Manager > All; scroll down to email and tap clear cache. Once you clear the cache, you’ll need to restart the phone.
Please keep us updated, thanks for reaching out!
Michelle, AT&T Community Specialist
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