Wi-Fi on Samsung Galaxy Note II keeps turning off.

Highlighted
Tutor

Wi-Fi on Samsung Galaxy Note II keeps turning off.

Very strong strength for my home AT&T wireless internet.  I can connect, but it eventually disconnects (sometimes immediately) and it does not save the password, therefore it does not try to reconnect.  Very frustrating!  Do I have some type of setting set wrong??

Message 1 of 4 (7,253 Views)
Tutor

Re: Wi-Fi on Samsung Galaxy Note II keeps turning off.

Here's part of my post from another discussion thread....

 

"...Second issue was with the AT&T Smart W-Fi.  Everything was working fine other that dealing with the constant battle between this app and the core OS trying to connect my WiFi.  Then I started seeing an issue of the override issue causing my WiFi to turn off after I turned it on manually or turn it on after I had turned is off manually.  WHO IS TESTING THIS STUFF?!!?  Same fix as the other application, back off the update, Force Stop the application, stop any further udpates and disable the app.  Haven't had a problem with WiFi since."

 

Hope this helps.

Message 2 of 4 (7,071 Views)
Tutor
Solution
Accepted by topic author SBesier
‎09-30-2015 1:39 AM

Re: Wi-Fi on Samsung Galaxy Note II keeps turning off.

I replaced my SIM card and haven't had the problem repeat itself!

 

Message 3 of 4 (7,005 Views)
Tutor

Re: Wi-Fi on Samsung Galaxy Note II keeps turning off.

This was suggested by 2nd level support at AT&T. First level didn't know anything!!!!
Message 4 of 4 (7,003 Views)
Share this topic
Announcements

Welcome to the AT&T Community Forums!!! Stop by the Community How-To section for tips on how to get started.

Additional Support