Why can I not send MSN emails when on Mobile Network with my HTC Inspire 4G

Highlighted
Contributor

Why can I not send MSN emails when on Mobile Network with my HTC Inspire 4G

When hooked up to WIFI I can send and receive MSN email, but when I switch to Mobil Network I can receive MSN email but not send.  I either get an error that the system could not authenticate my login and to check id and password, which I have done many times over, or it says the settings are wrong and I have double checked these as well.  The last ATT support person said it happening do to some app I have on my phone?  GMAIL works just fine.

774 Views
Message 1 of 2
Employee

Re: Why can I not send MSN emails when on Mobile Network with my HTC Inspire 4G

Hi! Try this link and let me know if this helped. Troubleshoot your device

Employee Contributor*
*I am an AT&T employee and the postings on this site are my own and don't necessarily represent AT&T's position, strategies or opinions.
Message 2 of 2
You must type a description before you click preview or reply.
Share this topic
Announcements

Find the Unlimited Plan that works best for you at our Knowledge Sharing Session: Whole Lotta' Data Going On on Wed. 6/28 from 1-4pm ET / noon-3pm CT / 10am-1pm PT!

Find out the very latest about the new iPad Pros!

Are you looking to upgrade and activate your device?

Let us help make Ordering, Upgrading and Activating easy!

Additional Support