10-01-2019 5:15 AM
Phone: HTC A9
When accessing voicemail I get the "Service Not Available" message. It has been this way for the last 5 days ...
This is the first time this has happened in the last 4 years.
Thank you ...
Solved by: Go to Solution.
10-18-2019 1:44 PM
I checked back with my partner with the East Tennessee (865) number, and his VM came back on 10/16, and is still working as of today.
10-18-2019 2:32 PM
When will voicemail come back online?
Will we have all of our messages?
Can people still leave voicemail on my phone?
10-18-2019 3:01 PM
1st off there is seriously no email address listed to email my problem to since the chat feature is stupid and doesn't help at all?
2nd my voicemail icon is showing and every time I dial voicemail, I get "the service is not working, goodbye". Get this fixed ASAP, or let me have the power to turn off my notifications for voicemail. I hate seeing the icon especially if I can't do anything about it.
- edited 10-18-2019 3:54 PM
AT&T does not care!
They have no care in the world that you pay for a service and they fail to provide it. You can file all the FCC complaints you want. You can call them as often as you want.
They don't care because there is absolutely no consequences to them. The AT&T corporate members will still get their voice mails and seven figure bonus checks for providing less services to you. You will still keep paying them.
If their inaction isn't proof enough they don't care, then you will never understand.
10-18-2019 6:25 PM
What is the status of the voicemail issue? Tried to contact someone to set up new mailbox but never connected. Please respond. Thanks
10-18-2019 7:02 PM
I'm in Colorado on a Samsung J7 experiencing this same problem...it looks like AT&T keeps claiming the problem is region-specific when it's obviously nation-wide and has been going on for weeks with no resolution or update and a half-hearted apology.
10-18-2019 9:39 PM
Hey folks, hope all is well, I ran into a problem. I have been running 13.1.2 on my iPhone 7plus and noticed today my visual voicemails are gone. When I tap my voicemail tab, just a blank screen that says call voicemail. Called up ATT and were able to reset my password for my voicemail (because I never set up a password for my voicemail when I went to ATT a few months ago) but the visual voice mail is not back, meaning all my visual voicemails are gone. They upgraded my work ticket to urgent which they said would take up to 48 hours. I was able to retrieve three new voicemails I got the past couple of days, but none of my saved voicemails were there. So I'm assuming my visual voicemails were stored on my iPhone not with ATT. Also I do not get a red dot when I get a voicemail anymore. Has anyone else had this problem with ATT or is this an IOS/Iphone problem?
10-19-2019 5:51 AM
Mine came back on-line on Thursday (I'm in NC). Checked again this AM and it is still working. I downloaded YouMail voicemail app and am just going to stay with it; it has some nice features and it actually works as advertised. Good luck to everyone still waiting on AT&T!
10-19-2019 6:02 AM
I filed a complaint. My vm started worked the next week. The Office of the President of AT&T contacted me and they took care of my bill.
10-19-2019 6:10 AM
Been without my VM for a few days now. This is completely unacceptable. After 20+ years, maybe its time to switch carriers. Both my husband and myself receive work calls on our phones and not being able to access VM is not good for business.
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